RETURN & REFUND POLICY
At Keep it Hygge, we do our best to ensure that you are completely satisfied with our products or service . And we are happy to issue a full refund based on the conditions listed below:
Full refund or exchange of a product or service bought on our website is possible if
- The product is damaged or there have been some breakages during transport
- Event tickets if cancelled 24 hours prior the start of the event will be considered for refund. You can claim refund by sending us a mail requesting the same.
Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.
Please allow up to 7-14 business days for your return to process.
How to Request a Refund:
To request a refund, simply email us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you have any queries, contact us on hello.keepithygge@gmail.com or call us on 7483079202